Before booking a route
Ask about pace, pickup, guide language, ticket inclusions and optional add-ons.
Contact CN Trip Guide
Ask about a tour, ticket or China route
Use this page for route questions, ticket questions, pickup details or anything you want confirmed before booking.
The fastest way to get a useful answer is to include your destination, travel date, number of travelers and the kind of support you need. If you are asking about an existing product, include the product name or link.
Send an inquiry
Tell us what you need confirmed
Share your route, ticket, pickup or custom trip question. The more details you include, the faster we can help.
Scenic area entry
Ask about ticket type, entry method, opening hours, transfers and what to prepare.
Private day trip request
Share your city, hotel area, must-see places and preferred travel pace.
Before you contact us
What to send us
These details help us answer faster and avoid repeated follow-up questions.
Destination or product
Tell us the city, attraction or product page you are asking about.
Travel date
Include your preferred date or date range so availability can be checked if needed.
Group size
Tell us how many adults, youth or children are traveling.
Hotel or pickup area
Share your hotel area, train station, airport or scenic entry point if relevant.
Support type
Let us know whether you need ticket only, guide, driver, pickup or a private route.
Must-see places
Mention any attractions, timing limits or mobility notes that affect the route.
Before you send a message
Can you customize a route?
Yes. Send your destination, travel date, hotel area, group size and must-see places so we can suggest a suitable direction.
Can I ask before booking?
Yes. If a product detail is unclear, contact us before payment so the route, pickup and inclusion details can be checked.
What email should I use?
Please email info@cntrip.guide for longer route questions or supplier details.